• By making deposit, you agree that it will NOT be refunded for any reason.
  • Special Services have 2 DAYS to cancel for a FULL REFUND. Deposit is non-refundable after 2 days have elapsed.


  • Please arrive on time for your appointment. If you arrive more than 15 minutes late, deposit will be forfeited and will NOT be deducted from your service.
  • If you arrive more than 15 minutes late for a Special Service, $10 from the deposit will be forfeited every 10 minutes.

Special Services

 Special Services are Extensive Repairs, Loc Extensions, Loc Creation, and any service over $150.

Special Services do not normally receive credits but some options are available under certain conditions.*

Once deposit is paid,
Clients have 2 DAYS TO CANCEL appointment for a FULL REFUND. After 2 DAYS, DEPOSIT is NON-REFUNDABLE and will NOT be refunded for any reason.

By making deposit, you agree that it will NOT be refunded for any reason once the 2 days have elapsed.

*See Special Service Deposits for more information.

LYL reserves the right to refuse service to clients who do not follow LYL policies. 


​LYL does its best to offer the highest quality deadlock hair care services and customer service but no guarantees or refunds are offered on hair services.

If you have concerns, we welcome you to contact us and we will try to resolve the issue.

Clients that have remaining balances after services and those that reschedule/cancel with proper notice, 2 days, will have deposit balance held as a credit for 90 days.* 
Meaning all credit balances must be used within 90 days of last scheduled appointment or date appointment was cancelled/rescheduled. If not, credit will be forfeited.

It is clients' responsibility to remember and use credit before end of 90 days. 

*Does not apply to Special Services. 

Specializing In Healthy Hair & Repairs

Specializing In Healthy Hair & Repairs

loc your locs - dreadlock Hair care

loc your locs

Contact Us Today! 404-680-9425