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LYL is open by appointment only and does not double book. As such, we require deposits to hold Special Service appointments. Deposits are non-refundable and are deducted from service total.
Deposits may be paid on the LYL Website under the “Pay Deposit” link or in person during Walk-In Hours.
By making deposit, you agree that it will NOT be refunded for any reason.
Special Service deposits usually must be paid 2 weeks before appointment, contact LYL to verify cut-off time. Do NOT pay deposit after cut-off time without first contacting LYL to see if appointment is still available.
If deposit is paid after cut off time and the appointment is not available, deposit will be held as credit towards a future service for 1 month. After that time, credit is forfeited and will not be credited towards any future service.
On rare occasions, LYL may accept partial deposit payments. In those cases the full deposit must be received by the cut off time. If not, any monies paid will be forfeited and the appointment cancelled. In order to rebook the total service must be paid in full.
LYL reserves the right to refuse service to clients who do not follow LYL policies.
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